Ghosting or double images appear.

• Check cable or antenna (aerial) connections.
• Check the antenna (aerial) location and direction.
• Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)

Only snow noise or black picture appears on the screen.

• Check if auto tuning is performed.
• Check if the antenna (aerial) is broken or bent.
• Check if the antenna (aerial) has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location).

There is picture or sound noise when viewing a TV channel.

• Perform [Fine Tune]/[AFT] to obtain better picture reception. (Option name differs depending on your region/country.)
• Set [Audio Filter] to [Off], [Low] or [High] to improve sound for analogue reception. ([Audio Filter] may not be available depending on your region/country.)
• Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the situation/region/country.)

Noisy picture.

• Make sure that the antenna (aerial) is connected using a 75-ohm coaxial cable.
• Keep the antenna (aerial) cable away from other connecting cables.
• To avoid TV interference, make sure to use an undamaged antenna (aerial) cable.

Some channels are blank.

• The channel is for scrambled/subscription service only. Subscribe to a pay TV service.
• The channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.

You cannot view digital channels.

• Ask a local installer if digital transmissions are provided in your area.
• Upgrade to a higher gain antenna (aerial).

You cannot view satellite channels. (Satellite compatible models only)

• Ask a local installer if satellite services are provided in your area.
• Check your LNB device and settings.

Not all channels are tuned.

• Try to preset channels manually by configuring the settings in [Manual Programme Preset]. (Availability of [Manual Programme Preset] and its options may vary depending on the region/country/situation.)